Where can I find Pepper Pot Soup, Oyster Stew, and other items?
You can find more information on these items at www.campbellsoup.com or you can find your favorites from an e-tail merchant.
If I order normal CampbellShop.com items along with holiday items, will the whole order ship for free?
No. You will be charged for the shipping cost of only the non-holiday items in your cart. We have record of the weights and dimensions of each item and estimate freight based on only the weight and dimensions of the non-holiday items. After February 28th, all holiday items will be considered regular items and shipping will begin to apply to them as well.
Do orders for case quantities ship for free?
No. Orders for Campbell Corporate case packs of calendars and ornaments do NOT ship for free. Shipping is additional.
Will the 2017 Campbell's Holiday Collection offer appear in my newspaper?
No. In most instance it is only circulated by direct mail, email, online and social media. Select markets may see it in their Valassis section of the paper.
Will I receive the 2017 Holiday Collection direct mail piece?
Yes, if you received it last year, you will receive it again this year. The direct mail piece will drop in the mail no later than October, 16, 2017. Please allow 5-7 days for coast-to-coast delivery.
To download a copy of our 2017 direct mailer order form, please click here.
Will there be a figurine this year?
Yes- the 5th in the Twelve Days of Christmas Series - Five Golden Rings - will be available in 2017.
Any other holiday items?
Subscribe to our email list or "Like" us on Facebook (facebook.com/CampbellShop) to be the first to know of any additional holiday items, and if/when they are available.
Why don't you carry _________________?
Please click on Suggestions in the bottom navigation and submit your product suggestions. We cannot bring all suggested products to market, but will bring those that we think are marketable and feasible.
When will my CampbellShop.com orders ship?
Products will ship within 48 hours of payment acceptance. This does not apply to the Holiday Collection. The 2017 figurine, ball ornament, car ornament and holiday bundle will not start shipping until December 1st, 2017. Any order you place along with these items could be delayed.
How will the product ship?
For CampbellShop.com catalog orders, your order will ship by the shipping method chosen. For the Holiday Collection, most orders will ship via DHL. Please allow up to 8 weeks for delivery.
I am missing XYZ ornament. May I buy from you?
Sorry, all ornaments are limited edition and once they've all sold, they are only available on the secondary market. You may view what we have available at http://www.campbellshop.com/store/c/11-Trim-a-tree.aspx. We recommend eBay to complete your collection.